netsapiens Blog

Articles from telecommunications and technology thought leaders about unified communications, industry insights, and technology trends.
 

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January 20, 2020
SNAPsolution in AsiaPAC

SNAPsolution in AsiaPAC

Have you had a chance to meet Ken Adams, our VP of Marketing Development, yet? If you do business with us in the AsiaPAC region, you […]
October 7, 2019
Top Features Your UCaaS Vendor Should Have

Top Features Your UCaaS Vendor Should Have

Although VoIP can be considered the foundation of modern Unified Communications (UC) solutions, the idea of UC is far more encompassing. In fact, UC is about […]
August 5, 2019
uc service providers mobility and uc

Seamless Functionality for UC Service Providers

For UC Service Providers, the Endgame Is Seamless Functionality, Not Frustrating Complexity Now more than ever, small and medium-sized businesses seek to enable mobility among their […]
June 13, 2019

Part 2 UC Pricing Models

What is wrong with Per-Seat UC Pricing Models? As discussed in Part 1 of this 4 part series, most Service Providers are paying for their UC […]
June 10, 2019

Best Practices and Trends in Contact Centers

May 15, 2019

Staggering Contact Center Market Growth

Daina Larkin, marketing manager at netsapiens, shares why many service providers are looking to add contact center features to their UCaaS offerings. Daina also explains the […]
April 9, 2019

Avaya Announces Open SIP Portfolio Enhancements

SANTA CLARA, Calif.–(BUSINESS WIRE)–Avaya Holdings Corp. (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced that the Avaya IX devices […]
April 9, 2019
call center dashboard real-time stats

Boost Call Center Performance with Actionable Call Center Analytics: netsapiens Unveils SNAPanalytics

Company to highlight contact center product benefits at Channel Partners Conference & Expo 2019 SAN DIEGO, April 9, 2019 – netsapiens, a B2B provider of unified […]
December 22, 2018

A Year in Review: Addressing the Needs of Our Changing Service Provider Industry

As we close in on the final few weeks of 2018, we’re looking back at all the great moments we had this year working with our […]
November 28, 2018

Setting Our Partners Up for Success: Channel Partners Recap

Just a few short weeks ago, our VP of Marketing & Partnership, Ken Adams led the netsapiens team into Philadelphia for Channel Partners Evolution. It’s always […]
November 7, 2018

netsapiens’ B/OSS SNAPvantage Platform Now Compatible with ConnectWise Manage

SAN DIEGO, November 7, 2018 – netsapiens, a B2B provider of unified communications (UCaaS) products and services to communications service providers, announces today that its SNAPvantage […]
November 6, 2018
Nexogy chooses SNAPvantage

From Quote to Cash: Why Service Providers like Nexogy Choose SNAPvantage

Recently, we asked Carlos Lahrssen, CEO of Nexogy, to do a case study with us on SNAPvantage, our ground-breaking, cloud-based OSS/BSS solution for communications service providers. […]
August 15, 2018

netsapiens to Shake Up Service Provider Market with Wide-Ranging Enhancements to Unified Communications Features

SAN DIEGO, July 20, 2018 – netsapiens, a B2B provider of unified communications (UCaaS) services and feature-sets to managed service providers (MSPs), announces today that it […]