netsapiens Blog

Articles from telecommunications and technology thought leaders about unified communications, industry insights, and technology trends.
 

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October 18, 2019
Upgrading Business Communications with Flexible APIs

Simplifying and Upgrading Business Communications with Flexible APIs

In our last blog post, we talked about the top features a good UCaaS platform should have for businesses to truly unleash the benefits of unified […]
October 7, 2019
Top Features Your UCaaS Vendor Should Have

Top Features Your UCaaS Vendor Should Have

Although VoIP can be considered the foundation of modern Unified Communications (UC) solutions, the idea of UC is far more encompassing. In fact, UC is about […]
June 10, 2019

Best Practices and Trends in Contact Centers

May 30, 2019

Continuing Forward Together in our Service Provider Space

What a whirlwind the past few months have been for the netsapiens team! From planning our annual User Group Meeting (UGM) to attending important industry conferences […]
May 15, 2019

Staggering Contact Center Market Growth

Daina Larkin, marketing manager at netsapiens, shares why many service providers are looking to add contact center features to their UCaaS offerings. Daina also explains the […]
April 9, 2019

Avaya Announces Open SIP Portfolio Enhancements

SANTA CLARA, Calif.–(BUSINESS WIRE)–Avaya Holdings Corp. (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced that the Avaya IX devices […]