Stay Scalable Supporting Multiple Contact Centers

You want to support many different contact centers and not lose your profit margin – or your sanity – doing it. How can you remain flexible while serving a diverse and ever-changing industry? How can you make sure you can support more clients when the opportunity arises? And how can you ensure you can adapt […]

Part 2 UC Pricing Models

What is wrong with Per-Seat UC Pricing Models? As discussed in Part 1 of this 4 part series, most Service Providers are paying for their UC Platforms on a per-seat basis. Here, in Part 2, are the top three reasons why Service Providers looking to sell Unified Communications should avoid platform vendors using seat-based UC […]