Avaya Announces Open SIP Portfolio Enhancements

SANTA CLARA, Calif.–(BUSINESS WIRE)–Avaya Holdings Corp. (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced that the Avaya IX devices portfolio has been enhanced to serve additional UC software platforms, including SignalWire and netsapiens, using the Open SIP standard. Avaya previously announced support for the Broadsoft platform using this […]

Boost Call Center Performance with Actionable Call Center Analytics: netsapiens Unveils SNAPanalytics

call center dashboard real-time stats

Company to highlight contact center product benefits at Channel Partners Conference & Expo 2019 SAN DIEGO, April 9, 2019 – netsapiens, a B2B provider of unified communications (UCaaS) solutions to service providers, announces today the release of SNAPanalytics, an innovative call center analytics solution that complements the call center functionality inherent in its hallmark SNAPsolution […]

The Needs of Our Service Provider Industry

As we close in on the final few weeks of 2018, we’re looking back at all the great moments we had this year working with our customers to meet their unified communications and business support needs. From making enhancements to our signature SNAPsolution product to unleashing the first ever B/OSS platform made just for service […]

Setting Our Partners Up for Success: Channel Partners Recap

Just a few short weeks ago, our VP of Marketing & Partnership, Ken Adams led the netsapiens team into Philadelphia for Channel Partners Evolution. It’s always a great time to connect with current and prospective channel partners and strategize with them about how we can meet their PBX, VoIP and other UCaaS needs. This year, […]

netsapiens’ B/OSS SNAPvantage Platform Now Compatible with ConnectWise Manage

SAN DIEGO, November 7, 2018 – netsapiens, a B2B provider of unified communications (UCaaS) products and services to communications service providers, announces today that its SNAPvantage business support system (BSS) now officially integrates with ConnectWise Manage, a business management platform for technology companies. Now, service providers using ConnectWise can easily add VoIP services to their […]

From Quote to Cash: Why Service Providers like Nexogy Choose SNAPvantage

Nexogy chooses SNAPvantage

Recently, we asked Carlos Lahrssen, CEO of Nexogy, to do a case study with us on SNAPvantage, our ground-breaking, cloud-based OSS/BSS solution for communications service providers. Our relationship with Nexogy goes back to 2014, when they formally announced their switch from Broadsoft’s M6 product to our award-winning SNAPsolution unified communications (UC) platform. Now, Carlos has […]