Driving Unshakeable Growth in 2021

UC&C Platform Driving Unshakeable Growth in 2021 - netsapiens Blog Post

The Service Provider Essentials Global communications are in the midst of a revolution. Newly remote and distributed enterprises are relying on cloud-based collaboration that is easier, faster and more seamless than ever. Service providers must deliver. Managed service providers are in a unique position to empower this end-user evolution, providing the advanced unified communications technologies […]

Get Active-Active With n-Share

active-active with n-share

Failover. How did you react when you read that word? Did you cringe? Failover is a pain. You know it, and we know it. But sometimes rainy days happen – nodes fail or need maintenance, so failover is often unavoidable. The question is what happens when your platform provider experiences it. We’ve established why netsapiens […]

White Label UCaaS – Money Talks

when to switch from your white label ucaas provider

Is it time to switch from your white label UCaaS provider to your own platform license? Here’s a question that we get a lot from service providers under a white label UCaaS provider: “At what seat threshold does my own platform license become a viable answer for my business?” Many of our prospects follow that […]

SNAPsolution in AsiaPAC

SNAPsolution in AsiaPAC

Have you had a chance to meet Ken Adams, our VP of Marketing Development, yet? If you do business with us in the AsiaPAC region, you likely have. In fact, we’ve been doing a lot of good work over there, shifting enterprises from premise-based phone systems to hosted PBX and eventually full-on unified communications (UC) […]

Avaya Announces Open SIP Portfolio Enhancements

SANTA CLARA, Calif.–(BUSINESS WIRE)–Avaya Holdings Corp. (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced that the Avaya IX devices portfolio has been enhanced to serve additional UC software platforms, including SignalWire and netsapiens, using the Open SIP standard. Avaya previously announced support for the Broadsoft platform using this […]

Boost Call Center Performance with Actionable Call Center Analytics: netsapiens Unveils SNAPanalytics

call center dashboard real-time stats

Company to highlight contact center product benefits at Channel Partners Conference & Expo 2019 SAN DIEGO, April 9, 2019 – netsapiens, a B2B provider of unified communications (UCaaS) solutions to service providers, announces today the release of SNAPanalytics, an innovative call center analytics solution that complements the call center functionality inherent in its hallmark SNAPsolution […]

Where in the World is netsapiens? Exploring European Opportunities

Happy New Year! We are excited to be starting a whole new year of providing our clients with the best in cloud-based unified communications (UCaaS) tools and feature-sets. As we highlighted right before the holidays, 2019 is going to be a year of creativity and unprecedented flexibility in terms of how we offer our core […]

The Needs of Our Service Provider Industry

As we close in on the final few weeks of 2018, we’re looking back at all the great moments we had this year working with our customers to meet their unified communications and business support needs. From making enhancements to our signature SNAPsolution product to unleashing the first ever B/OSS platform made just for service […]

Setting Our Partners Up for Success: Channel Partners Recap

Just a few short weeks ago, our VP of Marketing & Partnership, Ken Adams led the netsapiens team into Philadelphia for Channel Partners Evolution. It’s always a great time to connect with current and prospective channel partners and strategize with them about how we can meet their PBX, VoIP and other UCaaS needs. This year, […]

netsapiens’ B/OSS SNAPvantage Platform Now Compatible with ConnectWise Manage

SAN DIEGO, November 7, 2018 – netsapiens, a B2B provider of unified communications (UCaaS) products and services to communications service providers, announces today that its SNAPvantage business support system (BSS) now officially integrates with ConnectWise Manage, a business management platform for technology companies. Now, service providers using ConnectWise can easily add VoIP services to their […]