Businesses that are just standing still with a “wait on the sidelines” approach during the current challenging times will be left behind.
Frost & Sullivan advises service providers to assist their clientele in taking advantage of the business opportunities that arise from upheaval and disruption—like the coronavirus pandemic.
In a new Frost & Sullivan report, the well-respected business consulting firm provides market research and advice to cloud communications buyers and service providers.
To meet the requirements for our service provider partners and their end users, NetSapiens developed solutions by starting with a simple question.
In this Podcast, Chris Aaker, Vice President of Engineering for netsapiens, outlines how netsapiens works with SkySwitch and their white label service. Aaker discusses some new developments in call and contact center, netsapiens SNAPsolution, and gives us a glimpse at new products coming in the new year. Doug: This is Doug Green, and I’m the […]
Although VoIP can be considered the foundation of modern Unified Communications (UC) solutions, the idea of UC is far more encompassing. In fact, UC is about integrating real-time and non real-time communications to give users a consistent, integrated, unified user interface and experience across all employed devices. Currently, two types of deployments are available to […]
What is wrong with Per-Seat UC Pricing Models? As discussed in Part 1 of this 4 part series, most Service Providers are paying for their UC Platforms on a per-seat basis. Here, in Part 2, are the top three reasons why Service Providers looking to sell Unified Communications should avoid platform vendors using seat-based UC […]