Podcast: Managed Infrastructure as a Service

Podcast Managed Infrastructure as a Service

According to Jason Byrne, SVP, Products and Marketing at netsapiens, over 80% of the revenue for service providers comes from the set of services that sit atop the underlying infrastructure. In this podcast, Byrne notes how Managed Infrastructure as a Service eliminates the extensive time and administrative activity involved in launching an application. “Managed infrastructure […]

Part 2 UC Pricing Models

What is wrong with Per-Seat UC Pricing Models? As discussed in Part 1 of this 4 part series, most Service Providers are paying for their UC Platforms on a per-seat basis. Here, in Part 2, are the top three reasons why Service Providers looking to sell Unified Communications should avoid platform vendors using seat-based UC […]

Avaya Announces Open SIP Portfolio Enhancements

SANTA CLARA, Calif.–(BUSINESS WIRE)–Avaya Holdings Corp. (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced that the Avaya IX devices portfolio has been enhanced to serve additional UC software platforms, including SignalWire and netsapiens, using the Open SIP standard. Avaya previously announced support for the Broadsoft platform using this […]

Boost Call Center Performance with Actionable Call Center Analytics: netsapiens Unveils SNAPanalytics

call center dashboard real-time stats

Company to highlight contact center product benefits at Channel Partners Conference & Expo 2019 SAN DIEGO, April 9, 2019 – netsapiens, a B2B provider of unified communications (UCaaS) solutions to service providers, announces today the release of SNAPanalytics, an innovative call center analytics solution that complements the call center functionality inherent in its hallmark SNAPsolution […]

Where in the World is netsapiens? Exploring European Opportunities

Happy New Year! We are excited to be starting a whole new year of providing our clients with the best in cloud-based unified communications (UCaaS) tools and feature-sets. As we highlighted right before the holidays, 2019 is going to be a year of creativity and unprecedented flexibility in terms of how we offer our core […]

The Needs of Our Service Provider Industry

As we close in on the final few weeks of 2018, we’re looking back at all the great moments we had this year working with our customers to meet their unified communications and business support needs. From making enhancements to our signature SNAPsolution product to unleashing the first ever B/OSS platform made just for service […]

Setting Our Partners Up for Success: Channel Partners Recap

Just a few short weeks ago, our VP of Marketing & Partnership, Ken Adams led the netsapiens team into Philadelphia for Channel Partners Evolution. It’s always a great time to connect with current and prospective channel partners and strategize with them about how we can meet their PBX, VoIP and other UCaaS needs. This year, […]

netsapiens’ B/OSS SNAPvantage Platform Now Compatible with ConnectWise Manage

SAN DIEGO, November 7, 2018 – netsapiens, a B2B provider of unified communications (UCaaS) products and services to communications service providers, announces today that its SNAPvantage business support system (BSS) now officially integrates with ConnectWise Manage, a business management platform for technology companies. Now, service providers using ConnectWise can easily add VoIP services to their […]

netsapiens to Shake Up Service Provider Market with Wide-Ranging Enhancements to Unified Communications Features

SAN DIEGO, July 20, 2018 – netsapiens, a B2B provider of unified communications (UCaaS) services and feature-sets to managed service providers (MSPs), announces today that it has officially released v39 of its award-winning, signature SNAPsolution platform. Already provided to current users as a free download, the updates greatly increase the level of flexibility and efficiency […]