Unified Communications (UC) integrates communications applications such as voice, messaging, and video into one unified experience. A Unified Communications solution like netsapiens SNAPsolution binds all the diverse tools your customers want into a single platform that is fully mobile and flexible. Meaning your customers can take their Unified Communications solution anywhere in the world!
Every business is a call center, and every business benefits from call center features. In fact, your customers remote management success greatly depends on the monitoring tools that are available to them. Offer your customers call center features such as presence, analytics (wallboards), reports, and call monitoring to help them successfully manage their team remotely.
Grow Your Business with Contact Center
Remote working is giving rise to a demand for management solutions. Such needs are met with call and contact center features. Grow your business by adding powerful contact center features to your deals. See why contact centers need cloud-based UC solutions in our report.
Capturing the Mobile Workforce
Reach a larger audience with a remote working solution that let’s them take their calls anywhere! Mobile UC clients empower users to be always connected to their teams no matter where they are while enabling them with the same collaboration tools as their team members and on any device.
Bringing Remote Teams Together
No matter where your customers are located, unified communications and collaboration are a must-have to support internal and external communications, training, and webinars. SNAP.HD by netsapiens has your customers' remote working collaboration needs covered; from webinars to chat, and everything in-between.