How Service Providers can combine Microsoft Teams and NetSapiens for a complete solution
Growing adoption but lacking some necessities
As of April 2021, Microsoft has reported over 145 million active users. This is up over 26% from October 2020. While Microsoft Teams does offer communication features, it is far from a complete UC&C platform.
Teams offers only the basics
Microsoft Teams lacks many features compared to other platforms, features that most enterprises consider necessary—like mobility app reliability, in-depth analytics, contact center portals and dashboards, and advanced call routing.
Shortcomings create a profit opportunity
In this 5-page eBook, we explore the opportunity service providers have with a NetSapiens integration with Microsoft Teams.
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You will learn about
- The criteria to consider when deciding on Microsoft Teams
- What features Microsoft Teams lacks
- How service providers can bridge the gap between what Teams offers and what enterprises expect (need!)
- How to seamlessly go from Teams features to NetSapiens features