Senior Director of Client Services
Kenneth Breshears is Senior Director of Client Services for
NetSapiens. In this role, Ken has direct responsibility for client support and success – including evaluations, onboarding, deployments, upgrades, knowledge base creation as well as traditional technical support functions.
A SaaS and Telecom industry veteran, Ken has more than 20 years’ experience building and managing global B2B and B2C support and success teams for companies of all sizes – from start-up to fortune 500 companies. Ken is a firm believer in establishing relationships with customers and managing via data driven decisions.
Prior to joining NetSapiens, Breshears held positions of increasing responsibility at Qualcomm as Director of Technical Support and Amdocs (OpenMarket) as Senior Director of Global Support. Ken holds a degree in computer science from University of California.