netsapiens Blog

Articles from telecommunications and technology thought leaders about unified communications, industry insights, and technology trends.
 

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March 30, 2020

The Reliability to Scale

Why Open Source Isn’t the Answer Years ago, when individuals first wanted to embed telephony applications (i.e. IP PBX systems, VoIP gateways, etc.) on PC’s and […]
March 19, 2020

SNAPsolution ANYWHERE

With the world suddenly closing public spaces, businesses, and educational institutions, your customers will need your guidance more than ever on how to stay connected. We […]
March 9, 2020
Service Provider Growth Rate Blog

Service Provider Growth Rate

We all know how important it is to engage with tools that will help you grow your business. After all, isn’t that the point of business […]
February 25, 2020

ITEXPO 2020: The Value of In-Person Connections

Digital marketing has become a central focus for any modern organization. The ability to reach a targeted audience and measure the effectiveness of these efforts is […]
February 10, 2020
when to switch from your white label ucaas provider

White Label UCaaS – Money Talks

Is it time to switch from your white label UCaaS provider to your own platform license? Here’s a question that we get a lot from service […]
January 24, 2020

PTC 2020: Discussing Asia-Pac & Session Based Pricing

NDtUZivMD0Y700400 PTC 2020 JSA TV Interview Transcription Laura: Welcome to JSA TV and JSA podcast the newsroom for telecom and data center professionals. I\’m Laura Noland […]
January 23, 2020

What’s Next? 3 UC Trends for 2020

We’ve hired new talent as we expand into new markets, passed our 1 million users milestone and launched an exciting new product to better support our […]
January 20, 2020
SNAPsolution in AsiaPAC

SNAPsolution in AsiaPAC

Have you had a chance to meet Ken Adams, our VP of Marketing Development, yet? If you do business with us in the AsiaPAC region, you […]
January 15, 2020

5 Reasons Service Providers have shifted their UC platform to M-IaaS

This webinar will discuss the many reasons why Service Providers should leverage the lessons learned and embrace the shift to a new delivery model.
November 5, 2019
geo-redundancy

Geo-Redundancy

Geo-Redundancy: What It is and Why UCaaS Service Providers Need It What do service providers offering unified communications (UC) service to their end-users absolutely need to […]
October 18, 2019
Upgrading Business Communications with Flexible APIs

Simplifying and Upgrading Business Communications with Flexible APIs

In our last blog post, we talked about the top features a good UCaaS platform should have for businesses to truly unleash the benefits of unified […]
October 7, 2019
Top Features Your UCaaS Vendor Should Have

Top Features Your UCaaS Vendor Should Have

Although VoIP can be considered the foundation of modern Unified Communications (UC) solutions, the idea of UC is far more encompassing. In fact, UC is about […]
August 16, 2019

Targeting Contact Center Verticals with Custom Solutions

Targeting Contact Center Verticals with Custom Solutions Service providers face an increasing amount of competition when it comes to delivering contact center services. Luckily, more agile […]
August 5, 2019
uc service providers mobility and uc

Seamless Functionality for UC Service Providers

For UC Service Providers, the Endgame Is Seamless Functionality, Not Frustrating Complexity Now more than ever, small and medium-sized businesses seek to enable mobility among their […]
July 12, 2019

Part 4 When the Shift will Happen

As discussed in Part 3 of this 4 part series, most Service Providers looking to sell Unified Communications should avoid platform vendors using a per-seat pricing […]
July 5, 2019
market transformation causing a shift to usage-based pricing

Part 3 Market Transformation Causing a Shift

As discussed in Part 2 of this 4 part series, most Service Providers are paying for their UC Platforms on a per-seat basis. Watch Part 3 […]
June 28, 2019
Contact Center Growth Planning for Service Providers

How Service Providers Should Chase the Growing Contact Center Market

The cloud-based contact center market is growing. According to ResearchandMarkets.com, it will reach a total value of US $20.93 billion by 2022 – three times more […]
June 20, 2019
mobile workforce mobility

Helping SMBs Go Mobile

Benefits of our SNAPmobile UCaaS Platform To all service providers out there – think about one keyword that could mean the difference between staying ultra-competitive and […]
June 13, 2019

Part 2 UC Pricing Models

What is wrong with Per-Seat UC Pricing Models? As discussed in Part 1 of this 4 part series, most Service Providers are paying for their UC […]
June 3, 2019
Session Based Pricing - UC Platform Pricing Models

Part 1 UC Platform Pricing Models

What UC Platform Pricing Models are out there now? Take a look around in the UC world. Who are the big influencers (check out Gartner’s Magic […]
May 13, 2019
Featured Image for Sell Unified Communications Effectively Post

Sell Unified Communications Effectively

Want to know how to effectively sell Unified Communications? By 2024, the Unified Communications as a Service (or UCaaS for short) market is predicted to reach […]
April 9, 2019

Avaya Announces Open SIP Portfolio Enhancements

SANTA CLARA, Calif.–(BUSINESS WIRE)–Avaya Holdings Corp. (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced that the Avaya IX devices […]
March 25, 2019

Setting the Tone for UGM 2019: A Message of Unity

It’s hard to believe it is already March. Is it already too late to say Happy New Year? This week, at our UGM, I plan not […]
November 6, 2018
Nexogy chooses SNAPvantage

From Quote to Cash: Why Service Providers like Nexogy Choose SNAPvantage

Recently, we asked Carlos Lahrssen, CEO of Nexogy, to do a case study with us on SNAPvantage, our ground-breaking, cloud-based OSS/BSS solution for communications service providers. […]
December 18, 2017

UCaaS Service Providers Talk Cisco-Broadsoft Merger

July 7, 2016

Communications End of Support Can Impact Your Business: 3 Key Takeaways

  1) Unified Communications is replacing legacy TDM Telephony systems, but not as quick as it should be. VoIP has been widely embraced as a reliable, carrier-grade […]
November 19, 2015
3 Advantages Local Service Providers Have Over the Big Guys

3 Advantages Local Service Providers Have Over the Big Guys

This article was updated on April 8, 2019. In many industries, it may seem foolish for smaller operations to try and go toe to toe with […]
November 5, 2015

NetSapiens and TelecomReseller Discuss Softswitching, WebRTC and More!

  Don: Hello, this is Don Witt. I’m with TelecomReseller. We’re speaking to you from Comptel Plus at the Marriott Marquis in beautiful downtown San Francisco. I’m […]
November 2, 2015

[VIDEO] NetSapiens CEO Talks Open Source Software at ITEXPO West ’15

  Erik: Hi, I’m Erik Linask here in Anaheim California at ITEXPO. On the program with me this morning from Netsapiens: Anand Buch. Anand, great to […]
August 14, 2015

8 Reasons Service Providers are Switching to netsapiens

A growing number of providers are turning to NetSapiens to provide their customers with the best communication solutions available.
July 28, 2015

3 Unavoidable Causes of Downtime

To better understand how such harmful events occur, let's take a look at three of the most common causes of UC downtime.
July 27, 2015

State of the UC Industry 2015- NetSapiens CEO Weighs In

  Unified Communications is a buzzword that has clearly been increasing in popularity, but it is not a buzzword to be ignored. Our industry has not […]
May 22, 2015

4 Benefits Driving Unified Communications Adoption

As technology achieves a more prominent position in the enterprise and SMB markets, the ability to streamline and integrate a variety of tools into one central […]
April 23, 2015

The future of UC calls for more focus on the user

The idea that those using the technology should be considered during creation is relatively new.
April 10, 2015

Integration, WebRTC and the Future of Unified Communications

The key to truly unified communications is integration and interoperability.
March 23, 2015

Disruptive Communication Technology Making Changes in the Enterprise

Organizations of all sizes and in all industries are realizing the growing need for unified communications and collaboration technologies.
March 23, 2015

Get the Message Across with UC

Organizations need to employ a variety of different business communication tools to ensure employees have the appropriate method to convey different types of messages.
January 12, 2015

Employees Point to Mobile Working as Top Job Perk

As smartphones and tablets become more sophisticated and bring-your-own-device policies grow more popular, flexible and remote working opportunities are starting to become the norm at many […]
January 7, 2015

More Companies Adopt UC as They Become More Knowledgeable About Services

With the new year just beginning, many companies have their eyes on the future and on ways to make themselves more competitive in the years to […]
December 24, 2014

2015 Mobility and BYOD Predictions

As 2014 comes to a close, it’s time to look into the future and see what 2015 has in store. Bring-your-own-device policies were all the rage […]
December 12, 2014

3 Ways to Become More Competitive with UC

A recent survey conducted by market research firm Chadwick Martin Bailey dove into the competitive advantages experienced by organizations employing unified communications solutions and found enterprises realized […]
December 1, 2014

VoIP, UC Markets Showing Growth

Things appear to be looking up for the voice-over-IP and unified communications markets. In its 2014 “VoIP and UC Services and Subscribers” report, Infonetics Research estimated that the […]
December 1, 2014

Broadening an Enterprise’s Reach with VoIP

As mobile technology began to take hold in the early 2000s, businesses were able to better connect with their customers and co-workers were able to communicate […]
November 18, 2014

Why the Classroom of the Future Includes Cloud Communications

As everyday life continues to become increasingly tech-based, it is hard to imagine an area of society that hasn’t been completely permeated with the latest technology […]
November 11, 2014

Boosting Productivity Through BYOD

As mobile working becomes more popular and employees are increasingly interested in using their own devices, bring-your-own-device policies are taking hold in a growing number of […]