The Reliability to Scale

Why Open Source Isn’t the Answer Years ago, when individuals first wanted to embed telephony applications (i.e. IP PBX systems, VoIP gateways, etc.) on PC’s and operating systems (OS), there was really only one choice – Windows. As time went on, it became clear to enterprises and service providers that the cost of hardware and […]


With the world suddenly closing public spaces, businesses, and educational institutions, your customers will need your guidance more than ever on how to stay connected. We know that things are uncertain right now, but we are here to help you deliver what your end-users need. Below are some netsapiens features our clients already have at […]

Service Provider Growth Rate

Service Provider Growth Rate Blog

We all know how important it is to engage with tools that will help you grow your business. After all, isn’t that the point of business – to grow? Then why do so many of the largest UC providers require you to constantly sink so much of your hard-earned money into their solutions if you […]

ITEXPO 2020: The Value of In-Person Connections

Digital marketing has become a central focus for any modern organization. The ability to reach a targeted audience and measure the effectiveness of these efforts is undeniable. You would think the hundred of trade show lanyards hanging on my wall would be considered ancient artifacts of the past. So, how did I find myself at […]

White Label UCaaS – Money Talks

when to switch from your white label ucaas provider

Is it time to switch from your white label UCaaS provider to your own platform license? Here’s a question that we get a lot from service providers under a white label UCaaS provider: “At what seat threshold does my own platform license become a viable answer for my business?” Many of our prospects follow that […]

PTC 2020: Discussing Asia-Pac & Session Based Pricing

NDtUZivMD0Y700400 PTC 2020 JSA TV Interview Transcription Laura: Welcome to JSA TV and JSA podcast the newsroom for telecom and data center professionals. I\’m Laura Noland here in beautiful Honolulu, Hawaii at PTC 2020. Joining me now is Ken Adams, the Vice President of Market Development at netsapiens. Welcome, Ken. Ken: Good morning. Aloha! Laura: […]

What’s Next? 3 UC Trends for 2020

We’ve hired new talent as we expand into new markets, passed our 1 million users milestone and launched an exciting new product to better support our customers. Now that 2019 has come to an end, the quintessential question becomes, “What’s the next UC trends?” In this blog, we look at the top three developments that […]

SNAPsolution in AsiaPAC

SNAPsolution in AsiaPAC

Have you had a chance to meet Ken Adams, our VP of Marketing Development, yet? If you do business with us in the AsiaPAC region, you likely have. In fact, we’ve been doing a lot of good work over there, shifting enterprises from premise-based phone systems to hosted PBX and eventually full-on unified communications (UC) […]



Geo-Redundancy: What It is and Why UCaaS Service Providers Need It What do service providers offering unified communications (UC) service to their end-users absolutely need to get right? Try high availability, defined as the ability to communicate with anyone, anywhere, at any time. Get this wrong and, as a service provider, you are going to […]

Simplifying and Upgrading Business Communications with Flexible APIs

Upgrading Business Communications with Flexible APIs

In our last blog post, we talked about the top features a good UCaaS platform should have for businesses to truly unleash the benefits of unified communications. Thinking about business agility further, in this blog, we want to zero in on a tool that is especially crucial in giving businesses the flexibility they need to […]