netsapiens Blog

Articles from telecommunications and technology thought leaders about unified communications, industry insights, and technology trends.
 

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November 5, 2019
geo-redundancy

Geo-Redundancy

Geo-Redundancy: What It is and Why UCaaS Service Providers Need It What do service providers offering unified communications (UC) service to their end-users absolutely need to […]
October 18, 2019
Upgrading Business Communications with Flexible APIs

Simplifying and Upgrading Business Communications with Flexible APIs

In our last blog post, we talked about the top features a good UCaaS platform should have for businesses to truly unleash the benefits of unified […]
October 7, 2019
Top Features Your UCaaS Vendor Should Have

Top Features Your UCaaS Vendor Should Have

Although VoIP can be considered the foundation of modern Unified Communications (UC) solutions, the idea of UC is far more encompassing. In fact, UC is about […]
August 16, 2019

Targeting Contact Center Verticals with Custom Solutions

Targeting Contact Center Verticals with Custom Solutions Service providers face an increasing amount of competition when it comes to delivering contact center services. Luckily, more agile […]
August 5, 2019
uc service providers mobility and uc

Seamless Functionality for UC Service Providers

For UC Service Providers, the Endgame Is Seamless Functionality, Not Frustrating Complexity Now more than ever, small and medium-sized businesses seek to enable mobility among their […]
July 12, 2019

Part 4 When the Shift will Happen

As discussed in Part 3 of this 4 part series, most Service Providers looking to sell Unified Communications should avoid platform vendors using a per-seat pricing […]