eBooks & Reports

Contact Center Solutions

The contact center software market will hit $72 billion by 2027.  In this ebook, we will help you gain the competitive edge to address this market

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eBooks & Reports

Ditching Seats-Based Costs

Oversubscription in the industry is becoming the norm. Whereas seats-based pricing models limit oversubscription thereby limiting a service providers selling power. We look at this

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eBooks & Reports

Sessions Not Seats Report

Why netsapiens’ SNAPsolution is Essential for Service Providers Targeting an Increasingly Deskless Workforce According to a report by Strategy Analytics, the mobile workforce will increase

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