netsapiens Blog

Articles from telecommunications and technology thought leaders about unified communications, industry insights, and technology trends.
 

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September 15, 2020
UCaaS Contact Center Solutions

UCaaS Contact Center Solutions

Top Features of the Best UCaaS Contact Center Solutions Contact Centers – it’s a big pie, and growing. The worldwide importance of contact centers has spiked […]
July 9, 2020
active-active with n-share

Get Active-Active With n-Share

Failover. How did you react when you read that word? Did you cringe? Failover is a pain. You know it, and we know it. But sometimes […]
April 14, 2020

Who REALLY Controls Your Business?

Control. We all want it, but it’s really quite elusive. Running your own communications service provider business gives you the ability to control who you work […]
March 30, 2020

The Reliability to Scale

Why Open Source Isn’t the Answer Years ago, when individuals first wanted to embed telephony applications (i.e. IP PBX systems, VoIP gateways, etc.) on PC’s and […]
March 19, 2020

SNAPsolution ANYWHERE

With the world suddenly closing public spaces, businesses, and educational institutions, your customers will need your guidance more than ever on how to stay connected. We […]
March 9, 2020
Service Provider Growth Rate Blog

Service Provider Growth Rate

We all know how important it is to engage with tools that will help you grow your business. After all, isn’t that the point of business […]
March 2, 2020

The Key to Decision Making for UCaaS Providers

What sets your business apart? This seems like a simple question, but UCaaS providers often overlook it. It’s easy to get caught up in day-to-day operations […]
February 25, 2020

ITEXPO 2020: The Value of In-Person Connections

Digital marketing has become a central focus for any modern organization. The ability to reach a targeted audience and measure the effectiveness of these efforts is […]
February 10, 2020
when to switch from your white label ucaas provider

White Label UCaaS – Money Talks

Is it time to switch from your white label UCaaS provider to your own platform license? Here’s a question that we get a lot from service […]
January 23, 2020

What’s Next? 3 UC Trends for 2020

We’ve hired new talent as we expand into new markets, passed our 1 million users milestone and launched an exciting new product to better support our […]
January 15, 2020

5 Reasons Service Providers have shifted their UC platform to M-IaaS

This webinar will discuss the many reasons why Service Providers should leverage the lessons learned and embrace the shift to a new delivery model.
November 5, 2019
geo-redundancy

Geo-Redundancy

Geo-Redundancy: What It is and Why UCaaS Service Providers Need It What do service providers offering unified communications (UC) service to their end-users absolutely need to […]
October 21, 2019
section 179

Section 179 IRS Tax Deduction

This post is an updated version of last years post. Have you heard of the Section 179 tax deduction for businesses? If not, read on – […]
October 7, 2019
Top Features Your UCaaS Vendor Should Have

Top Features Your UCaaS Vendor Should Have

Although VoIP can be considered the foundation of modern Unified Communications (UC) solutions, the idea of UC is far more encompassing. In fact, UC is about […]
September 23, 2019
How to Oversubscribe Your PBX

How to Oversubscribe Your PBX

Maximize Profitability Through Oversubscription For service providers across America, oversubscription is a path to greater profitability with every new customer signed. Since 2016, the oversubscription ratio […]
September 8, 2019

Video Interview: netsapiens CEO on Reaching 1 Million Users

netsapiens recently announced over one million users on the netsapiens SNAPsolution platform. Anand Buch, netsapiens CEO, discusses this milestone and the journey it took to get […]
June 20, 2019
mobile workforce mobility

Helping SMBs Go Mobile

Benefits of our SNAPmobile UCaaS Platform To all service providers out there – think about one keyword that could mean the difference between staying ultra-competitive and […]
June 10, 2019

Best Practices and Trends in Contact Centers

May 15, 2019

Staggering Contact Center Market Growth

Daina Larkin, marketing manager at netsapiens, shares why many service providers are looking to add contact center features to their UCaaS offerings. Daina also explains the […]
May 13, 2019
Featured Image for Sell Unified Communications Effectively Post

Sell Unified Communications Effectively

Want to know how to effectively sell Unified Communications? By 2024, the Unified Communications as a Service (or UCaaS for short) market is predicted to reach […]
January 22, 2019

Where in the World is netsapiens? Exploring European Opportunities

Happy New Year! We are excited to be starting a whole new year of providing our clients with the best in cloud-based unified communications (UCaaS) tools […]
December 22, 2018

The Needs of Our Service Provider Industry

As we close in on the final few weeks of 2018, we’re looking back at all the great moments we had this year working with our […]
December 6, 2018
Section 179 Tax Deductions

Christmas Come Early? Don’t Miss out on the Section 179 Tax Deduction!

Here at netsapiens, we are all about helping our partners grow their businesses and be successful. While most of our efforts concentrate on providing service providers […]
November 28, 2018

Setting Our Partners Up for Success: Channel Partners Recap

Just a few short weeks ago, our VP of Marketing & Partnership, Ken Adams led the netsapiens team into Philadelphia for Channel Partners Evolution. It’s always […]
October 3, 2018

Enabling Partner Success

What should my UC platform partner do to ensure my success? Whether you are an ISP, MSP, ILEC, or any type of Unified Communications as a […]
May 25, 2018
identifying leadership material from within

Identifying Leadership Material from Within

by Dave George, SVP & General Manager Recently, a close business acquaintance asked me: “How can you tell who will make a good manager or supervisor? […]
May 24, 2018

Psychology of a Logo: Attracting Customers with Emotion

So, you want to create a corporate or product logo, but aren’t sure where to start. You might be wondering just how to create an image […]
March 13, 2018

ITSP Best Practices- Strategy to Revenue

By Dave George, SVP & General Manager, netsapiens   Many Internet Telephony Service Providers (ITSPs) save any discussion of best practices for how they sell their […]
March 13, 2018

Setting Up For Success: Honing Your Customer Engagement Strategy

December 20, 2017

Christmas Come Early? Don’t Miss out on the Section 179 Tax Deduction!

Here at netsapiens, we are all about helping our partners grow their businesses and be successful. While most of our efforts concentrate on providing service providers […]
October 31, 2016

How NetSapiens Can Save You From the Zombie Apocalypse

For most people, Halloween is about dressing up in costumes, telling ghost stories, and trick-or-treating. Lucky for you, the NetSapiens team isn’t “most people”. That is […]
November 19, 2015
3 Advantages Local Service Providers Have Over the Big Guys

3 Advantages Local Service Providers Have Over the Big Guys

This article was updated on April 8, 2019. In many industries, it may seem foolish for smaller operations to try and go toe to toe with […]
January 26, 2015

The Power of the Universal Session License: Q&A with Anand Buch

A growing number of organizations are turning to modern forms of business communications like voice-over-IP and unified communications suites, creating a boom of demand for service […]