netsapiens Blog

Articles from telecommunications and technology thought leaders about unified communications, industry insights, and technology trends.
 

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September 8, 2019

Video Interview: netsapiens CEO on Reaching 1 Million Users

netsapiens recently announced over one million users on the netsapiens SNAPsolution platform. Anand Buch, netsapiens CEO, discusses this milestone and the journey it took to get […]
August 16, 2019

Targeting Contact Center Verticals with Custom Solutions

Targeting Contact Center Verticals with Custom Solutions Service providers face an increasing amount of competition when it comes to delivering contact center services. Luckily, more agile […]
August 5, 2019
uc service providers mobility and uc

Seamless Functionality for UC Service Providers

For UC Service Providers, the Endgame Is Seamless Functionality, Not Frustrating Complexity Now more than ever, small and medium-sized businesses seek to enable mobility among their […]
July 12, 2019

Part 4 When the Shift will Happen

As discussed in Part 3 of this 4 part series, most Service Providers looking to sell Unified Communications should avoid platform vendors using a per-seat pricing […]
July 5, 2019
market transformation causing a shift to usage-based pricing

Part 3 Market Transformation Causing a Shift

As discussed in Part 2 of this 4 part series, most Service Providers are paying for their UC Platforms on a per-seat basis. Watch Part 3 […]
June 28, 2019
Contact Center Growth Planning for Service Providers

How Service Providers Should Chase the Growing Contact Center Market

The cloud-based contact center market is growing. According to ResearchandMarkets.com, it will reach a total value of US $20.93 billion by 2022 – three times more […]