NetSapiens Makes Waves in the Unified Communications Space San Diego, CA – March 24, 2021 – NetSapiens, a B2B provider of Unified Communications and Collaboration (UC&C) and Contact Center solutions to service providers, is proud to announce that it has won four awards over the past four months. These awards include: The 2021 TMCnet Remote […]
An Update on Contact Center Realities. Customer experience is everything in the digital economy. There is no doubt the shift to online communication has raised the bar in customer service. However, when you look past the hype, not all channels are growing and one channel is expected to remain dominant for the foreseeable future. In […]
Business today has been geographically and organizationally stretched. Distributed teams working from home offices are now a normal part of day-to-day operations. Where a year ago the communal office building held strong. You’ve probably heard it a million times by now, but we’ll say it again — the way we work and communicate has changed. […]
NetSapiens Unveils New Partner Alliance Program for Effective Cross-Promotional Brand Elevation The program surpasses traditional technology partner benefits with a collaborative selling experience, comprehensive thought leadership, collaborative brand marketing and enhanced product promotion. SAN DIEGO March 10, 2021 – NetSapiens, a B2B provider of Unified Communications, Video Conferencing & Collaboration and Contact Center solutions for […]
PHOENIX, AZ / ACCESSWIRE / March 8, 2021 / Crexendo, Inc. (NASDAQ:CXDO) an award-winning premier provider of cloud communications, UCaaS (Unified Communications as a Service), call center, collaboration services, and other cloud business services that are designed to provide enterprise-class cloud services to any size business at affordable monthly rates, today announced that it had […]
Simplified, Scalable, Seamless: How SDN Communications Reinvented Its Unified Communications Strategy With NetSapiens Ultimately, SDN found its ideal unified communications partner in NetSapiens — more specifically, NetSapiens’ SNAPsolution. With SNAPsolution, SDN Communications could leverage the single, unified solution it needed with the ownership and control it wanted, all wrapped up into a cloud-based, plug-and-play option. […]
As of October 2020, Microsoft has reported over 115 million active users. This is up over 50% from six months prior. While Microsoft Teams does offer communication features, it is far from a complete UC&C platform. In this eBook, we explore the opportunity service providers have with a Microsoft Teams integration.