Service Providers Need to Look Beyond Their “Home Grown” Platform

netsapiens CCA Podcast service-provider-growth-potential

netsapiens SVP Jason Byrne makes case to change focus. Speakers:Doug Green, Publisher of Telecom ResellerJason Byrne, SVP Solution Strategy, Business Development & Marketing of netsapiens Time: 20 Minutes “Home grown platforms just aren’t cutting it,” says Jason Byrne, netsapiens Senior Vice President. “We do this every day,” Byrne continues as he makes the case for […]

TeamMate and netsapiens Integrate SNAPsolution UC&C Platform with Microsoft Teams

microsoft teams integration - microsoft teams icon

Integration makes it easy for service providers to integrate MS Teams as a softphone for the netsapiens platform, opening up new markets  SAN DIEGO, CA – November 19, 2020 – netsapiens, a B2B provider of unified communications, collaboration (UC&C) and contact center (CC) solutions for service providers, announces that it has partnered with TeamMate Technology […]

Teaming Up

microsoft teams ebook

How Service Providers can combine Microsoft Teams and NetSapiens for a complete solution Growing adoption but lacking some necessities As of April 2021, Microsoft has reported over 145 million active users. This is up over 26% from October 2020. While Microsoft Teams does offer communication features, it is far from a complete UC&C platform. Teams […]

Video Interview: netsapiens CEO on Reaching 1 Million Users

netsapiens recently announced over one million users on the netsapiens SNAPsolution platform. Anand Buch, netsapiens CEO, discusses this milestone and the journey it took to get there with Dean Perrine of JSA. Dean: This is JSA TV the newsroom for tech and telecom professionals. I’m Dean Perrine and welcome to JSA TV. I’m here with […]

netsapiens Hits 1 Million Users, Cultivates Community of Competitive Service Providers

Company quickly making inroads in EU and Asian-Pacific markets netsapiens, a B2B provider of unified communications (UCaaS) solutions to service providers, has reached a key milestone in its development, servicing one million users of its hallmark SNAPsolution platform. The company credits its steady growth to the successes of the service providers leveraging its SNAPsolution UCaaS […]

Targeting Contact Center Verticals with Custom Solutions

Targeting Contact Center Verticals with Custom Solutions Service providers face an increasing amount of competition when it comes to delivering contact center services. Luckily, more agile local providers have a competitive edge over the large communication corporations. Service providers who take a consultative approach to sales and support can easily outshine the big corporations who […]

Seamless Functionality for UC Service Providers

uc service providers mobility and uc

For UC Service Providers, the Endgame Is Seamless Functionality, Not Frustrating Complexity Now more than ever, small and medium-sized businesses seek to enable mobility among their workforce to attain higher levels of productivity, access to a wider talent pool, and to meet the expectations of a millennial generation of mobile workers. But when uc service […]

How Service Providers Should Chase the Growing Contact Center Market

Contact Center Growth Planning for Service Providers

The cloud-based contact center market is growing. According to ResearchandMarkets.com, it will reach a total value of US $20.93 billion by 2022 – three times more than it was worth in 2017. As competition heats up, contact center operators find themselves searching for ways to improve efficiency and drive revenue. For the industry as a […]