Integration makes it easy for service providers to integrate MS Teams as a softphone for the netsapiens platform, opening up new markets SAN DIEGO, CA – November 19, 2020 – netsapiens, a B2B provider of unified communications, collaboration (UC&C) and contact center (CC) solutions for service providers, announces that it has partnered with TeamMate Technology […]
As of October 2020, Microsoft has reported over 115 million active users. This is up over 50% from six months prior. While Microsoft Teams does offer communication features, it is far from a complete UC&C platform. In this eBook, we explore the opportunity service providers have with a Microsoft Teams integration.