User Group Meeting


March 25-28, 2019 | San Juan Marriott Resort

Registration Coming Soon

Registration for UGM 2019 will become available very soon. If you would like to be the first to know when registration opens and stay up-to-date on the latest UGM news, please fill out the form below.

Discount Deadline: 2/24/19


Want to contribute to the UGM agenda for 2019? Let us know what sessions you would like to see by clicking the button below!

Hotel & Travel

Marriott & Stellaris Casino

netsapiens has reserved a special room rate for UGM attendees. This opportunity is available for a limited time only. To receive your discount, mention netsapiens when making your reservation or click the link below.

Discount Deadline: 2/29/19

Frequently Asked Questions

1When should I arrive/ depart from San Juan?
We recommend that you arrive at the venue on Monday, March 25th. That evening will be the opening reception. The first full day is on Tuesday, March 26th. The User Group Meeting's scheduled events end on Thursday afternoon. You are free to stay at the hotel for as long as you would like. It is the perfect opportunity for a vacation in San Juan!
2What meals are provided?
Breakfast, and lunch are provided Tuesday through Thursday. There will also be an opening cocktail reception on Monday night and dinner receptions on Tuesday and Wednesday.
3How do I sponsor the UGM?
If you would like to sponsor the 2018 User Group Meeting, contact netsapiens at We will respond with the appropriate sponsorship information for your business.
4I have a food allergy/ require special accommodations. What do I do?
Please note any allergies or special requirements on the registration form in the space provided and we will work with you to meet your needs. If you have already submitted your registration form without these details, contact and we will have it corrected for you.
5How do we get the slides from the sessions?
All attendees will receive the session slides via the email that was used to register for the UGM. If you are an attendee and would like to have the slides sent to an email address that is different than the one originally provided, please see the registration table. These slides will not be available to the general public.
6Do I need a passport to go to Puerto Rico?
No, you will not need a passport because Puerto Rico is a U.S. territory.